Record of Visits

This option will be available to you if your Local Authority subscribe to our Visits module. The module allows you to see a clear audit trail of all visits to your school. You can see clearly who is responsible and what the status of each report is, so you have everything to hand in one easy location.

The visit report itself is only visible when logged in as the Head Teacher or as a user with the relevant permissions. Depending on your permission level, you may see an audit of visits but not the full report. You may need to request additional permissions from your Head Teacher.

When a School Improvement Visit is submitted, the Head Teacher will receive an email to notify them that they (or another user with the relevant permissions) are required to respond to it. To do this:

Click the Records of Visits option on your dashboard to be taken to the All Records of Visits page. Alternatively, you can hover over Services > Visits.

Click Read and Respond.

You then need to click View Visit Report to download the report as a PDF. If the Local Authority have added any attachments, then these will appear below this button.

Clicking Accurate will send the visit back to the Local Authority and alert them that you are
satisfied with the accuracy of the visit. Clicking Inaccurate will prompt you to insert comments
to explain the inaccuracies on the report. You can then click Finish & Submit to send it back to your Local Authority.

The Local Authority will then be able to view your judgement and comments (if you left any)
and then finalise the report.

You have 10 working days from when a School Improvement visit is submitted to give feedback on the record. After this, it will become finalised automatically.

The Local Authority can also write non-school improvement visits. These are referred to as
Other visits. Other visits are more flexible and don’t require a response from the school. The
Head Teacher will be notified of these in the Weekly Digest emails on a Wednesday morning.