How do I log in?
If you’re unsure how to get started, we’ve got a handy guide that covers the full login process, plus some common issues like error messages or access problems. Take a look at the login guide here and our common error messages guide here.
Forgot your password? No problem, you can reset it quickly here.
I'm struggling to reset my password.
If you are having problems resetting your password, this page has some common error messages that are returned, along with advice on how to fix the issue. If you are still having problems, contact our support team on 0845 129 7196.
How do I set up a new user?
Setting up a new user is a quick process, but there are a few key steps to make sure everything runs smoothly, like assigning the right permissions and sending out login details. Our guide walks you through the full setup, with tips to help you avoid common hiccups. Click here to view the step-by-step guide.
How do I archive a user?
Click here to find out how to archive a user. This guide also covers the process of reactivating previously archived users.
What permissions can I give to staff members?
Permissions are granted via the Permissions tab within a staff member's profile. Click here for more information on this.
Our headteacher has changed. How do we update the details?
When there's a change in headteacher, it's important to update the details in Perspective Lite to make sure communications and access stay accurate. We’ve outlined the steps you need to take, including what information we’ll need from you and how long the process typically takes. Click here to view the full guide.
Can I change my username or email address?
Usernames cannot be changed within Perspective Lite, but if you need it changed, then contact our support team. You can update your own email address via Settings > Account Settings. If you've lost access to your account and your email address it out-of-date, then it can be updated by your admins or headteacher via Settings > Manage Users > Your Name.
What is Watchsted?
Watchsted is our unique Ofsted intelligence tool. It gives you details of the latest 100 published
Ofsted inspections relevant to your establishment. You also have access to our database of
Ofsted Inspectors, along with their summary of main findings, recommendations, and a hot
spot map.
For more information about Watchsted, please view: Watchsted
How can we visualise our census?
You can create an Infographic for your school's census data. This is a graphical representation of the data held within your census file, and it can be created by simply uploading your MIS census .xml file into Perspective Lite.
For more information, please see: Visualise Census.